Year Executed: 2011

4.2.1, 4.2.1.1, 4.2.1.2, 4.2.1.3, 4.2.1.6,4.2.1.7  
Implement multimedia outreach and education programs for residential, institutional, industrial, commercial business, developers and contractors about water quality topics.  The permit supports sharing these programs with multiple agencies.

Common household pollutants, eg., fertilizers, pesticides, herbicides, typical residential landscaping and maintenance pollutants and debris, garage chemicals and petrochemicals and other similar waste. Waste related to similar activities associated with commercial properties.

General Public, Institutions, Industrial, Commercial, Developers, Engineers, Contractors and other supporting industries

The UPDES Media Campaign is a SLCo Stormwater Coalition Co-Permit program governed by Interlocal Agreement Cooperation Agreement with SLCo.   The media campaign is a watershed wide coalition collaboration with all Salt Valley municipalities.  The goal is to unify the multimedia water quality messages, establish common water quality themes and to share cost.  The Media Campaign currently includes: Coalition webpage, TV and theater ads, public service announcements, bus banners, digital billboards, Facebook, Instagram, twitter, podcast and public surveys and more.

Salt Lake County through the agreement and by collaboration with SLCo coalition members implements survey's and other approaches to measure the program's success.  Salt County Reports the success of the Media Programs in Chapter 2 of the Annual Report for Jordan Valley Municipalities of the Salt Lake County Stormwater Coalition.

Salt Lake County, Riverton Flood Control Engineer

Storm Drain Fee, General Fund, County Tax

Media Productions and Materials:

The UPDES Media program is a cost effective way to send a common water quality message to the entire Jordan River Valley public.  The Stormwater Coalition created the Stormwater Quality brand "We all Live Downstream".   It is not practical for municipalities to create a successful water quality theme and the corresponding multimedia educational material working independently.   There would be to many messages which would likely be anti-productive.  The program successes are shown in the 2021-2022 Salt Lake County Stormwater Coalition Annual Report available on the Coalition Webpage.

Year Executed: 2011

4.2.1.1, 4.2.1.2, 4.2.1.3, 4.2.1.4, 4.2.1.6, 4.2.1.7
Create educational materials for local Riverton general public, institutions, industrial and commercial properties.  Also for development, construction and the supporting industries.

Target Pollutants:

Urban organics and common property maintenance pollutants, eg. fallen leaves, regular landscaping and maintenance debris/organics, fertilizers, pesticides, herbicides, chemicals, petrochemicals associated with regular residential and commercial properties.

General Public, Commercial, Institutional, Industrial

The General Public Media Program focuses on residential, institutions, industrial and commercial property owners but not regulated development and construction projects.  Regulated development and construction project education material is mostly regulated by Programs 1.2 UPDES Media Campaign, 4.2 Land Disturbance Permit, 5.2 City Standards and Specifications Manual, 5.3 Long-Term Stormwater Management, 6.2 Service Contract Operations and Maintenance and 6.6 Right of Way Encroachment Permit. 
The Media Program was initially print media but now involves a high percentage of online social media conforming current trends.  The City post season specific tips and educational reminders for private property and yard maintenance practices via social media, typically email, text, Facebook, Twitter, and Instagram.  Print media is still operations upon need but usually only at fairs or related activities.
Measure of Success:

Record any observed behavior and evaluate success and failures of the provided educational materials.  Report successes and failures.

Flood Control Engineer, Director of Communications

Storm Drain Fee, General Fund

Standard Operations Procedures:

The social media program is operational but media post should be more regular.  Updates are currently under development and expected to be implemented during 2023.  Updated program are planned to involve automatic social media distributions. 

Year Executed: 2011

4.2.1.2
Create educational materials for local Riverton general public, institutions, industrial and commercial properties.  

Sediment, nutrients, heavy metals, acids and based(pH), pesticides & herbicides, bacteria & viruses, trash, debris, miscellaneous solids

General public, engineers, contractors, developers, planners, MS4 staff

The program provides guidance for person’s involved in maintenance and construction projects for non-permit regulated development and non-GGP permit regulated projects.  Usually residential and minor commercial maintenance related projects. 
Guidance and instruction for regulated development and permit regulated projects are governed by Programs 1.2 UPDES Media Campaign, 4.2 Land Disturbance Permit, 5.2 City Standards and Specifications Manual, 5.3 Long-Term Stormwater Management, 6.2 Service Contract Operations and Maintenance and 6.6 Right of Way Encroachment Permit., See MCM 4,5&6. 

Collect responses from the public and private project issues.  Report success and failure.

Flood Control Engineer, Director of Communications

Storm Drain Fee and General Fund

2021-2022
Print media program for non-CGP activities is used occasionally and found to be adequate and proficient.  Usually, this program is used when residents request direction regarding non-regulated home improvement projects involving roadway staging but most of the time in relation to a neighboring project.
  

Year Executed: 2012

4.2.1.5, 4.2.1.6, 4.2.3.11, 4.2.4.5, 4.2.5.5, 4.2.6.10
Provide staff training including but not limited to, SOPs, standards, templates. training logs

Sediment, nutrients, heavy metals, acids and based(pH), pesticides & herbicides, bacteria & viruses, trash, debris, miscellaneous solids

MS4 staff

Field operations UPDES Training material are SOPs specific for Riverton unique infrastructure and operations.  The field operations are in class SOP training.  Office Staff training material are SOPs, City Standards and Specifications and program template based.  Office training is a combination of in class and simple implementation of the specific UPDES written templates.  Training documentation is accomplished by log form, template form records and field observation and follow up.   

Maintain a log of Internal SOP and program template compliance and non-compliance for the primary purpose of reinforcing good behavior and educating about poor behavior.

Flood Control Engineer, City Engineer, Public Works Director

Storm Drain Fee, General Fund

SOP and Program Template File

2021-2022
Public Works and Parks Staff were class roomed trained.  Water, Development Services(Planning, Building, Engineering and Ordinance Enforcement), Recreation, Building Facilities, Police, and UFA were not. However, from observation SOPs are being following and the most critical program templates and processes are being followed.  Training is separate from HR and compared to safety and Riverton policy training programs, UPDES training is very short but to the point.  In addition, new staff is not class-room trained until the annual session.  Some of the more efficient training comes by on the job with trained staff and by simply implementing the specific program templates.  Although some staff are supportive of UPDES regulation out comes, the overall respect for UPDES regulation needs improvement.